Terms & Condition

Introduction At Pehnawa Couture, we value the trust you place in us when you choose our bespoke creations. Protecting your personal information and respecting your privacy is an integral part of our commitment to offering you an exclusive and refined shopping experience.

1. Information We Collect
   
   To fulfill your orders and enhance your experience, we may collect the following information: Personal Information (Name, email address, phone number, billing/shipping address), Order Details (customization requirements, measurements, style preferences, and purchase history), Payment Information (securely processed via trusted third-party gateways, not stored by us), and Website Usage Data (browsing behavior, device information, IP address, and cookies).
   
   
2. How We Use Your Information
   
   We use the information you provide for order fulfillment, customer support, personalized experiences, marketing communications (with consent), and legal/security purposes.
   
   
3. Data Confidentiality & Sharing
   
   Your information is strictly confidential and never sold, rented, or traded. Data is shared only with trusted service providers (such as payment processors or courier partners) and legal authorities if required.
   
   
4. Cookies & Tracking
   
   Our website may use cookies and tracking tools to improve functionality, analyze traffic, and provide smoother browsing. You may disable cookies in your browser settings, though this may affect performance.
   
   
5. Data Security
   
   We adopt industry-standard encryption and security systems to protect your data. While we strive to maintain absolute security, no online transmission is 100% secure.
   
   
6. Your Rights
   
   You have the right to access, update, correct, or request deletion of your personal information. You may also opt out of promotional communications at any time.
   
   
7. Third-Party Links
   
   Our website may include links to external platforms. Pehnawa Couture is not responsible for third-party privacy practices, and we recommend reviewing their policies before sharing information.
   
   
8. Policy Updates
   
   We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted with the revised effective date.
   
   
9. Contact Us
   
   For privacy concerns or data requests, you may contact us at:
   
   ■ Email: designerboutique.pehnawa@gmail.com
   ■ Contact: +91 8527097706
   ■ Address: Kc 68/19, kavinagar, ghaziabad Pin 201002
   

Your trust is our most valuable asset. At Pehnawa Couture, privacy is not just a policy — it is a promise of respect, security, and elegance.